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How long will it take to ship my item?
What is the standard shipping time?
Do you offer express shipping?
Can I return my order if I’m not satisfied with it?
What type of hair do you sell?
What hair textures do you offer?
Are the cuticles of the hair aligned in one direction?
What is the difference between Virgin hair and Remy hair?
Will I receive hair care instructions with my lace wig or hair extensions order?
Do you do custom hair color jobs, such as #99J, deep red wine or #613, blonde?
What is the cost of shipping?
What countries do you ship to?
How long will it take to ship my item?
We have in-stock lace wigs that ship out in 2 to 3 business days. Hair wefts and keratin hair extensions take 4 to 5 business days to custom make and ship out.
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What is the standard shipping time?
After your order is processed, it will be delivered in 2 to 4 business days by UPS, FedEx, or DHL.
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Do you offer express shipping?
We do not offer overnight express shipping.
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Can I return my order if I’m not satisfied with it?
Yes, you have 3 days to contact me if you are not satisfied with your order. I will send you complete instructions on how to return your order for a refund.
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What type of hair do you sell?
We sell Virgin Brazilian, Malaysian, Mongolian, and Indian Remy hair in lace wigs, hair wefts, keratin hair extensions.
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What hair textures do you offer?
I offer textures in natural straight, silky straight, body wave, body curls, deep wave, loose wave, wavy, loose curls, curly, or afro kinky curls.
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Are the cuticles of the hair aligned in one direction?
Yes, the hair cuticles run in one direction, which prevents the hair from tangling and matting. Keeping the roots of the hair at one end makes the hair very soft & smooth, giving it a healthy shine and luster.
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What is the difference between Virgin hair and Remy hair?
Virgin hair is raw unprocessed, natural hair that has not gone through any chemical processing. A ponytail of hair is carefully cut from the donor with the cuticles aligned in one direction. On the other hand, Remy hair has been lightly processed to enhance the appearance and texture of the hair. Remy hair is less expensive than Virgin hair. Also, just like Virgin hair, the cuticles are aligned in one direction, which keeps it soft & smooth and prevents it from tangling.
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Will I receive hair care instructions with my lace wig or hair extensions order?
Yes, after you make a purchase, you will be sent instructions on how to care for your lace wig or hair extensions.
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Do you do custom hair color jobs, such as #99J, deep red wine or #613, blonde?
Yes, the hair technician can do a custom color job according to your requirements, or you can send a picture of the hair color you desire. The price is 10% more than the regular price for standard colors.
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What is the cost of shipping?
Lace wigs, hair wefts, and keratin hair extensions are shipped free.
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What countries do you ship to?
Hair products are shipped free to the US, Canada, Australia, and Europe.
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